Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, institution)
• Usage data and interaction patterns with our AI systems
• Communications and support requests
• Educational content and assessment data (for educational platforms)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use collected information to:

• Provide and improve our AI services
• Personalize learning experiences and recommendations
• Communicate with you about our services
• Ensure security and prevent fraud
• Comply with legal obligations
• Conduct research and development (anonymized data only)

3. Data Sharing and Disclosure

We do not sell personal information. We may share information in the following circumstances:

• With educational institutions for academic purposes (with consent)
• With service providers who assist in our operations
• When required by law or to protect rights and safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for data in transit and at rest, and are working toward SOC 2 Type II compliance.

5. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Portability of your data
• Objection to certain processing activities
• Withdrawal of consent (where applicable)

6. Children's Privacy

Our services may be used in educational settings with minors. We comply with applicable laws regarding children's privacy, including COPPA and FERPA, and require appropriate consent from educational institutions acting on behalf of students.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: privacy@aieconlab.ai
Address: Waterloo, Ontario, Canada